Contact HighIdea Power

Send your load profile, runtime target and voltages — our engineers reply with a recommended configuration and factory-direct pricing, usually within one business day.

Request a quotation

Four fields and a short note is enough — we reply with a recommended configuration and factory-direct pricing, usually within one business day.

We reply within one business day. No mailing list, no third-party sharing.

How to reach us

Offices

China Factory
Room B602, Building B, Fuzhen Industrial Zone, No. 337 Changfeng Road, Changzhen Community, Yutang Sub-district, Guangming District, Shenzhen, Guangdong, China

Hong Kong Office
Rm 06, Unit A, 6/F, Tak Wing Industrial Building, 3 Tsun Wen Road, Tuen Mun, N.T., Hong Kong

Standard configurations ship in 15–30 days depending on customization. Sample units are available for evaluation projects — mention “sample” in your enquiry. Engineering sizing and configuration proposals are free of charge.

What to include in your enquiry

To quote accurately and quickly, include:

  • Capacity — kVA or kW of the load to protect
  • Backup runtime — minutes or hours required at load
  • Input voltage / phase — e.g. 230V 1-phase, 380V 3-phase
  • Output voltage — e.g. 230V, 110V, 120V (see our 100V/110V/120V line for low-voltage markets)
  • Battery preference — LiFePO4 or VRLA (we recommend by duty cycle)
  • Application / environment — data center, telecom, marine, medical, industrial…
  • Quantity and destination country

Not sure about some of these? Send what you have — the engineering team will fill in the rest with you.

FAQ

How do I get a quotation?
Send your load profile (kVA/kW), required backup runtime, input and output voltage and target market through the form on this page, or email Sales@hideaups.com or WhatsApp +852 6976 6899. Engineering sizing and configuration advice are free.
What information should I include?
The load list or total kVA/kW, the runtime you need at full load, your mains voltage and frequency, the installation format (tower or rack) and the destination market.
How fast do you reply to a quotation request?
Usually within one business day. Complex projects with custom battery packs or private-label requirements may take two to three days because sizing has to be confirmed with engineering.
Do I need to know the exact model before enquiring?
No. Send the load in kVA or kW, the backup runtime you need and your mains voltage — we will recommend the model and configuration.
Is there a minimum order quantity?
Standard models can be ordered as single units or samples. OEM/ODM projects with custom branding, firmware or mechanics have project-based minimums, quoted case by case.
Do you reply to buyers outside China?
Yes — we export to the Middle East, Southeast Asia, Japan, the Americas, Europe and Africa, and reply in English. A Hong Kong office handles international orders.
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